Faptype

Frequently Ask Question

How do I receive my font once I made the purchase?

  • First, after you successfully Checkout, on Thank you page will be shown a link to download the font or you create an account with a link on the email.
  • You will get 2 emails after successful checkout, you will get the Order Confirmation Email first, and a few minutes later email you will get an email with the download link to the font that you have bought.

What file type I will receive?

Basically, we provide OTF, TTF, and WOFF file types but the file type you will receive depends on which license you choose/purchase. Please see below for the details:

  • Desktop License – OTF & TTF
  • Personal License – OTF
  • Web-font License – WOFF
  • App/Game License – OTF, TTF, WOFF
  • Logo License – OTF & TTF
  • Extended License – OTF, TTF, WOFF
  • Server License – OTF, TTF, WOFF
  • Broadcast License – OTF, TTF, WOFF
  • Corporate License – OTF, TTF, WOFF

I don’t have PayPal. Do you have an alternative payment method?

  • When you checkout you can find the Debit or Credit Card button.

Do you offer discounts for more than one license?

  • Why not? Just email us and we’ll talk about it.

How to install fonts on the computer (Mac/PC)?

On a PC: 

  • Double click on the OTF or TTF file, then click “Install.”

On a Mac:

  • Double click on the OTF or TTF file, then click “Install Font.”
  • Alternately, you can manually install fonts to bypass Font book: Copy (CMD + C) the file(s) either OTF or TTF format, then Paste (CMD + V) the files into this folder: HD > Library > Fonts
  • Important: Restart the program where you intend to use the font, and the fonts will show up in your font list when you open the program again.

What software do I need to use for this font?

  • When a font is installed on your computer, it can be used with any program that allows you to create text.
  • Fonts will work in Microsoft Office applications, Adobe software, and almost any other program with a text editor.
  • For additional details on OTF special features and installing your new font, you’ll need specific programs to access the additional glyphs.

How can I access the additional glyphs in the commercial versions?

  • We suggest that before you purchase a commercial version in order to use the additional glyphs, you should check if the program you use supports these feature.
  • Actually, the easiest is to use Adobe Illustrator or InDesign.
  • Just click on Text > Glyphs and you’ll get the complete character map of the font. Adobe Photoshop, in its latest version (CC 2015) offers such a feature: click on Type > Panels > Glyphs panel or Window > Glyphs.
  • For any other program, please verify if you can access the character map.
  • Hopefully, for any font with additional glyphs, We’ll add a separate font file with only the alternates with a character map, so that you could easily use them, even in Microsoft Word.
  • To enable the OpenType Stylistic alternates, you need a program that supports OpenType features such as Adobe Illustrator CS, Adobe InDesign & CorelDraw X6-X7, Microsoft Word 2010 or later versions. There are additional ways to access alternates/swashes, using Character Map (Windows), Nexus Font (Windows), Font Book (Mac) or a software program such as Pop Char (for Windows and Mac).
  • For more information about accessing alternatives, you can see this link: http://adobe.ly/1m1fn4Y

What type of license does this store have?

I am using a font for a client project. Is it allowed to give the font files to my clients?

  • No, you are not allowed to share font files with your clients, if your client needs font files, encourage them to purchase or download fonts on this store.

Can I use fonts for products for sale?

  • Yes, you can create a physical or digital product with this font for up to 1,000 print/sales. When more than 1,000 print/sales, you are required to purchase Extended licenses.

I use fonts to create printable product templates (posters, business cards, logos, etc.), am I allowed to provide fonts in my template files?

  • No. You are not allowed to provide font files in your template files, however, you can rasterize or convert text into graphical objects from the fonts to create designs that are displayed in all mediums, as long as you don’t include each individual characters of the font.

Can I embed this font on my website?

  • Yes, you can use fonts on web pages if you buy Web-Font License. Allowed to use CSS @ font-face in one domain name only. If you want to embed more than one domain font. You are required to purchase another Web-Font license.

Can I share font files that I download to a friend, or distribute via download on a blog?

  • No. You are not allowed to share files you download with your friends or make available fonts for download on your site, you are required to share Faptype’s website to download or purchase the font.

Can I make a refund if I bought one of your fonts in another marketplace and then found the font was free in another marketplace or on your website?

  • No. You can not make a refund. That is not how to refund works.
  • Nope, You can not allowed to do that.